cancel
Showing results for 
Search instead for 
Did you mean: 

Sprint Note 8 One UI/Android Pie March update.

Go to solution
Journeyman

Sprint Note 8 One UI/Android Pie March update.

6 days left in March and it still baffles me how all these social media sites have info on all the unlocked versions getting One UI/Android Pie months and days before the release but I can't rely on Sprint to give me one. Eventually Sprint will email/call/chat with someone other than the person in the cubicle next to them to find answers. Here's how bad Sprint is. I asked about the Pie update and they almost told me verbatim the same thing a tech site posted. Guess he didn't care to read that it was for the international version and not the Sprint version. Told me the update was rolling out right now (at the time I asked) and should get it within a couple of hours due to network congestion. 1 month later- NOTHING!!!! I seriously can't wait for T-Mobile to take over this company.

9 REPLIES 9
Journeyman

Re: Sprint Note 8 One UI/Android Pie March update.

I just got the ota for Android pie and One UI for my Note 8. Give it a try.

Journeyman

Re: Sprint Note 8 One UI/Android Pie March update.

Just received mine at midnight (35 minutes ago as of this reply).

Sprint Social Care S.M.A.R.T. Agent

Re: Sprint Note 8 One UI/Android Pie March update.

That's great! Let us know if you need anything else from us. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Wizard

Re: Sprint Note 8 One UI/Android Pie March update.

Yes the update should be out for the 8 series. 

Journeyman

Re: Sprint Note 8 One UI/Android Pie March update.

I cannot get LTE or a good signal with this update.

Journeyman

Re: Sprint Note 8 One UI/Android Pie March update.

That's funny.
Sprint Social Care S.M.A.R.T. Agent

Re: Sprint Note 8 One UI/Android Pie March update.

Hey bleezie. Please try the following for us and let us know if it helps improve things:

 

  1. Press the Home screen, drag from bottom to top to open up apps.  Tap Settings.
  2. Tap System Updates > Update Profile.
  3. Customer sees Update Profile - The network is preparing your services. Please wait
    • Do not interrupt this process
    • If screen goes into sleep mode, you may tap screen to wake up phone.
  4. Do not press Cancel or hold down End key as it will interrupt process.
  5. Once complete, phone displays: The Profile has been updated. Press OK to continue.
  6. Press the Home key

After that, please dial ##72786# to complete a reset. 

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: Sprint Note 8 One UI/Android Pie March update.

That does not help. I've done that about 5 times.

Sprint Social Care S.M.A.R.T. Agent

Re: Sprint Note 8 One UI/Android Pie March update.

OK - Please drop me a PM and we can get some additional detail and check into things a bit further. 

 



"Hail Yourself!" - Ben Kissel


Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat