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Sprint Unlocked Samsung J3 Emerge: UICC Unlock Message

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Journeyman

Sprint Unlocked Samsung J3 Emerge: UICC Unlock Message

Hi,

 

I have 7 line with Samsung J3 emerge phone. All phones have same hardware, baseband and Android versions. I have paid off the phones and requested for unlock. Now, customer service is telling all phones are unlocked, but only 2 phones are supporting other carrier sim cards but other 5 do not.

 

2 phone supporting other carrier sim is having UICC Unlock message: "Your device is unlocked for any sim cards." And 5 phones does not support other carrier sim is having UICC Unlock message: "Your device is locked for sprint sim card."

I have tried to communicate this many time to customer representative, but they are saying, in sprint system phones are showing unlock so they can not do anything.

 

I have tried master reset, factory reset etc.. But nothing helped.

 

Any suggestion?

 

 

 

81 REPLIES 81
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I am not using the phone now. Is this the reason why I missed the signal? What should I do? Should i

 put the SIM card with sprint back to the phone?

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I've got Samsung j3 from my friend for last year after back from USA, but it's locked. is there any possibility to unlock the phone?


thanks

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Hi anakancil. Please check out the link below for the unlock policy. If you believe you qualify, you'll need a Sprint SIM so we can send through the signal once we validate the device is in good condition for an unlock.

 

Drop me a response if you've met the requirements and have a Sprint SIM and we'll go from there.

 

SOLUTION: Sprint Hints for Successful Unlocks

 



"Hail Yourself!" - Ben Kissel


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I need help unlocking my samsung j3 emerge

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Hey kashieca09, when you put another SIM in the device what does it say? Have you had this phone unlocked before?

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It says Invalid Sim card. My aunt says this phone has been unlocked as it meets the requirements. Can you check this?

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Just need to set the device up as stated in the link I will provide, and after that send me a PM with the imei. 

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Journeyman

Hello I would like to release my Samsung Galaxy J3 cell phone, but it does not ask me for the release code how to pop it free I am El Salvador

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Hi go202. We'll need to take a look at the device to make sure it is unlock eligible. I'll be sending you a PM so that I can get some additional info from you in order to check in on things. 

 



"Hail Yourself!" - Ben Kissel


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