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Unable to Send or Receive MMS over WiFi after Android 10 update.

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Journeyman

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

@Sprint_Stefan,

 

Sure thing! I turned on Wifi Calling and am still unable to receive or send MMS while I am connected to Wifi.

Hope that helps!

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Sprint Social Care

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

@ini4ucom Can you try putting your WiFi calling on as well and let me know if it helps? 

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Sprint Social Care

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

@Eliza-Stoughton Okay, send me a PM with your name and Sprint phone number and we'll look into that!

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Journeyman

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

It did not
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Sprint Social Care

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

@ini4ucom Got it,  send me a PM with your name and Sprint phone number and we'll look into that!

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Journeyman

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

I was just told by Sprint Customer Service to tell people to call in as it is an update issue and it cannot be fixed until a new update is done. She stated calling in may force an update soon than later. 

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Sprint Social Care

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

@ini4ucom Gotcha! Just dial 1 (888) 211-4727 so you can speak to someone for help ASAP. We got you if you need any extra help. Good luck!

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Journeyman

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

After 2 days of frustration with Sprint I went to Google forums. Clearly the issue is with the May Google Android Updat . However,  I was able to update my Google Messages app just now and I can send MMS over Wifi agai . Woohoo!!

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Sprint Social Care

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

@ini4ucom Awesome bro! We're happy you got a solution. Feel free to share your solutions with everyone in the Community! You rock!

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Sprint Social Care

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

@ini4ucom Awesomesauce ! *

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Journeyman

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

@fireguy_6364 my phone is SG9. 

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Journeyman

Re: Unable to Send or Receive MMS over WiFi after Android 10 update.

Nevermind... Doesn't work again.....

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