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Unlock Galaxy S8

Journeyman

Unlock Galaxy S8

I have upgraded to a Note 9 and unlocked my previous S8 by paying off the lease. I am repeatedly getting told that the old phone (S8) has been unlocked but i tried using other sim card such as AT&T and Verizon and its not working. The phone give an error message saying "Please contact sprint to unlock your phone". Please help.

3 REPLIES 3
Wizard

Re: Unlock Galaxy S8

Good afternoon. Whenever you requested for unlock, did you set the phone up as stated in this link? SOLUTION: Sprint Hints for Successful Unlocks 

 


QueenK Social Care 

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Your opinion matters! So feel free to show someand accept the solution once the issue is fixed!
Journeyman

Re: Unlock Galaxy S8

Yes.
Wizard

Re: Unlock Galaxy S8

Sounds like we will have to submit another ticket for you. PM me your imei number and we can get started.



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