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Visual Voicemail not working after Android PIE update

Journeyman

Visual Voicemail not working after Android PIE update

I applied the Android Pie update and now my Sprint Visual Voicemail app keeps crashing and won't let me listen to any voicemails that I had saved in the app.  I checked the app store and it now says the app is not compatible with my device (Samsung S9 on Sprint).  Is there a fix in the works?  This is becoming a major problem, and I have some voicemails that I need urgent access to.

1 REPLY
Sprint Social Care S.M.A.R.T. Agent

Re: Visual Voicemail not working after Android PIE update

Yes there is a fix. Android should be rolling out an update to resolve the issues that Pie has had. I don't have an exact timeline for you yet.


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