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Will Sprint get the Galaxy Watch?

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Journeyman

Re: Will Sprint get the Galaxy Watch?

Hey Dizzy, what about voice calls? Everything works fine? Samsung says no voice functionality

Journeyman

Re: Will Sprint get the Galaxy Watch?


@hmerazo1 wrote:

Hey Dizzy, what about voice calls? Everything works fine? Samsung says no voice functionality


No voice calls when only connected to LTE, but everything else works fine.

Community Manager

Re: Will Sprint get the Galaxy Watch?

Sorry folks, I was out of the office traveling.  Currently, Voice does not work on the watch.  I software update will be released in the coming months.  Once updated, you will be able to make and receive calls on the watch while away from your phone.

Journeyman

Re: Will Sprint get the Galaxy Watch?


@Em_Will_I_Am wrote:

Sorry folks, I was out of the office traveling.  Currently, Voice does not work on the watch.  I software update will be released in the coming months.  Once updated, you will be able to make and receive calls on the watch while away from your phone.


Hey, great hearing from you. Hope your trip went well. Since you are back 🙂

1. Do you have any idea when local stores are slated to receive shipments of the watch for inventory?

2. Also do you know if other stores (best buy, etc) are slated to also sell the sprint lte watch?

3. Will Sprint have an extended warranty for the watch? When I contacted Sprint they said there is no monthly "warranty" plan. But another time I called they said there was a warranty for $13 a month. I am getting mixed messages.

Community Manager

Re: Will Sprint get the Galaxy Watch?

1. Do you have any idea when local stores are slated to receive shipments of the watch for inventory?  Select stores will get inventory 11/9

 

2. Also do you know if other stores (best buy, etc) are slated to also sell the sprint lte watch?  National retailers like Best Buy will sell the Sprint watch.

 

3. Will Sprint have an extended warranty for the watch? When I contacted Sprint they said there is no monthly "warranty" plan. But another time I called they said there was a warranty for $13 a month. I am getting mixed messages. You can purchase Sprint Complete insurance at $15 a month.

Journeyman

Re: Will Sprint get the Galaxy Watch?

Is there an answer to the question regarding the 42mm in black with LTE
Community Manager

Re: Will Sprint get the Galaxy Watch?

The colors are Black & Silver and Rose Gold.  The sizes are 42mm or 46mm.  The bigger the size, the bigger the battery.  42mm, up to 2 days LTE, up to 3 days BT.  46mm, up to 4 days LTE, up to 4 days BT.

 


@davidewald wrote:
Is there an answer to the question regarding the 42mm in black with LTE

 

Journeyman

Re: Will Sprint get the Galaxy Watch?

Right now I am being told that the Sprint version with LTE is only available in rose gold in the 42MM size. The 46 mm is too large. The samsung site shows the 42MM in black with Sprint LTE connectivity, but I   would rather buy through Sprint to ensure connectivity works. Any word on the 42MM black with LTE? Thanks

Community Manager

Re: Will Sprint get the Galaxy Watch?

No black.  Just black/silver and rose gold.

 


@davidewald wrote:

Right now I am being told that the Sprint version with LTE is only available in rose gold in the 42MM size. The 46 mm is too large. The samsung site shows the 42MM in black with Sprint LTE connectivity, but I   would rather buy through Sprint to ensure connectivity works. Any word on the 42MM black with LTE? Thanks


 

Journeyman

Re: Will Sprint get the Galaxy Watch?

Has anyone gotten the watch and been able to activate it with an factory unlocked device by chance?

 

Mine says Unable to activate on this device and to contact my service provider.

I'm told the app is the only option, Samsung says it's a Sprint issue and this is the only thing I can think of.

 

Thx

Journeyman

Re: Will Sprint get the Galaxy Watch?

Try again now, I have 1 from T-Mobile, I'm still paying it to T-Mobile, and 20 minutes ago connect it with sprint, since 10/25 was receiving same message as you but now is connectes

Journeyman

Re: Will Sprint get the Galaxy Watch?

Sorry, previous message replying to Brianx
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