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new S9+ Sprint ID Error

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GrandMaster

Re: new S9+ Sprint ID Error

cant remember what all you did for troubleshooting so far Vic.

 

 

odds are you will have to perform a factory reset..but prior to this mind listing what all you have attempted?

 

for the Samsung users in here however if they are not wanting to perform the factory reset and are hoping a update will come out..what i posted in my previous post is what must happen.

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Community Manager

Re: new S9+ Sprint ID Error

Yeah, we are beating a dead horse here.  The 100% fix is to hard reset the device within Sprint coverage.  I know some do not like that answer, but that's the answer nonetheless.  I will lock this thread at this time.

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