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samsng s8

Journeyman

samsng s8

hello ..i have Sprint galaxy s8 modal num is SM-G950U.. its unlocked device and i am using this device in pakistan.. but the problem is meanwhile samsung released its lattest android pie update and i didnt even get oreo update. it is on naughat plz help me in that case how can i get upate??? sorry for my bad english
1 REPLY 1
Sprint Social Care S.M.A.R.T. Agent

Re: samsng s8

Hello nouman969. Your carrier should have received the update to pass along to you. Since the device is not on the Sprint network, it would not have received the signal from Sprint once the new OS was tested and ready to be installed. When Android releases new OS updates, this has to be pushed out to the carrier for testing with the OEM, and then once testing is finalized, released out to the public. Without the device being on the Sprint network, we will not be able to assist in this situation. 

 



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