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sim card error on note 8

Journeyman

sim card error on note 8

I have had my Note 8 about a year now and the past week I have been randomly getting a Sim Card Error. It doesn't matter the time of day, I can wake up in the morning and this error is on my phone. I have done the update profile and prl to see if that helps, then I restart my phone and of course it goes away but then it happens again later that day or the next day. 

3 REPLIES
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Sprint Social Care S.M.A.R.T. Agent

Re: sim card error on note 8

Sorry to hear you are having issues with your Note 8 Sim card.  Can you please tell me the specific error you are getting?

 

Thank you.

Journeyman

Re: sim card error on note 8

Screenshot_20190113-100305_Gmail.jpg

 

I attached a screen shot of the error

Sprint Social Care S.M.A.R.T. Agent

Re: sim card error on note 8

Thank you for attaching that. Have you tried going to one of our Sprint store, and getting a new SIM for it? 

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