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sprint lack of service reliability

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Journeyman

sprint lack of service reliability

Soo when is sprint liable for the lies and terrible service that was sold to me?

 

 

 

P.s I'm not asking for a friend

4 REPLIES 4
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Journeyman

Re: sprint lack of service reliability

I also have over 100 screen shots either showing I'm roaming or there no connection to cell towers. But it's silly when sprints own reception map shows the areas I am at have full coverage. 

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Sprint Employee

Re: sprint lack of service reliability

Hi there! I understand how frustrating this situation could be for you. What's the main issue that is affecting you? How long has this been going on? Is this happening on another locations? Is the issue indoors or outdoors? Are other Sprint customers around you experiencing the same issues? 


Ciara
Sprint Social Care
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Journeyman

Re: sprint lack of service reliability

The main issue is I'm getting robbed for 100$ and what do I get In return,  absolutely near zero service,: indoors out door doors, in minor and major cities , my own home , tech support once told me to just buy another phone because iv already talked to everyone. And talked to Samsung support.

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Sprint Employee

Re: sprint lack of service reliability

Good morning. Thanks for the information. Let's take a look at the account. My name is Juan and I'm with the Sprint social care department. Please send us a private message with your name, account holders name, phone number, account PIN or answer to the security question.


Juan
Sprint Social Care
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