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transfering info

Journeyman

transfering info

Hi, I recently got new Synyo 3180 phones and would like to know how to transfer data to computer from these phones. I have a cable to attach the phone to computer but my XP or my 7 will not let me do anything like transfer and data to computer or from computer to phone. Do I need something else like a install disk or more info to do so? Puzzled in Ohio. Can you help? thanks

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