I paid a $200 deposit when I opened my account on Friday, October 2.
I wasn't even told about an account spending limit but that isn't even my concern.
It shows I have a $150 spending limit - if I deposited $200 - where did the other $50.00 go?
On Tuesday 10/6 my spending limit was down from $150.00 to $122 - I called customer service - the guy said it was nothing and that it wouldn't change unless I purchased apps or something with my phone. Ok, sure.
My1st bill has generated in the amount of $108.00.
Thursday 10/8 - I made a partial payment of $28.00 bringing my total balance down to $80.00
It is now Friday 10/9 and my account spending limit is now at $70 - WHY???
This makes no sense. I called and the lady had no clue what she was talking about and said it was now this amount because I made a payment. Shouldnt the spending limit go UP if I've paid toward the account???
My plan is supposed to be unlimited. I don't have any idea what is going on and nobody can seem to give me an answer. If this is how it is going to be, I definitely will cancel this account. Last time I checked - unlimited means unlimited...no....limit.