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Cannot send or receive group text messages or pictures from iphone X

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Journeyman

Cannot send or receive group text messages or pictures from iphone X

Hello,

I will keep this simple... I cannot send group text messages and/or picture messages using the native iphone message app. If I send to another iphone user using imessages everything works fine. I am using an iphone X on the sprint network running the latest version of iOS (11.3) and I usually have 2-3 bars of cellular service. Any help in this matter would be GREATLY appreciated!!

 

Thank you,

 

Enrique

1 ACCEPTED SOLUTION
2 REPLIES 2
Journeyman

Re: Cannot send or receive group text messages or pictures from iphone X

Hello @eyiphonex . I would like to take a look into this matter, please check your inbox, I'm going to send you a private message.

Journeyman

Re: Cannot send or receive group text messages or pictures from iphone X

After speaking with a sprint rep. and conducting a series of network refreshes and also checking my iphone message and cellular settings I am now able to send and receive my text message to groups and individuals. 



Thank you.
 

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