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GV Integration

Journeyman

GV Integration

I've been unable to integrate by GV with my Sprint #. It used to integrated previously with no issues, however since I upgraded my Galaxy S4 OS > 2 months ago it doesn't work, and I get the following error: "Unfortunately, Google Voice cannot be enabled on this Sprint phone. Please contact Sprint for more details as to why this cannot be enabled. "

I've read on the prior threads that my phone need to be re-provisioned?

Thanks for any help

3 REPLIES 3
Master

Re: GV Integration

pearlydreams, Go to settings>tap more>system updates>update profile. Let me know if that worked. *Gerda Social Care Team
Journeyman

Re: GV Integration

I'm having the same problem can you help

Master

Re: GV Integration

montana711

Oh no! I would be happy to assist you with that. What is the make/model of your phone?

- Miraille
Sprint Social Care
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