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Google Play Store not opening

Journeyman

Google Play Store not opening

Last week my battery was critically low and because I was not in a position to charge it, I went in to settings and stopped some apps from running. Now, Google Play store will not open, I am unable to update any apps. I have the S3 and am running Android 4.1.2.

Thanks in advance!

2 REPLIES

Re: Google Play Store not opening

924bride


Thank you for posting. Have you tried going into settings -> apps manager -> running apps and scroll down to Play Store and cleared cache & data. Let me know if this helps at all. We'll go from there.


Thanks,

Krishel

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Journeyman

Re: Google Play Store not opening

I just did that, after your suggestion. It did not work.

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