Google Play Store

[jyg1989]

I had to factory reset my HTC Evo Shift 4G and once I did, my google play store app went away. I am unsure of how to get it back. All i have now is the market.

[JTH_BigPopa]

jyg1989:

Thanks for your message.  The device has gone back to pre-GooglePlay state.  Have you tried logging into the PlayStore from your computer and checking for an upgrade or download from there?  It may also pull the update on it’s own.  Also, from your phone, do a search from the Google Search app for the PlayStore app. 

Let me know,

Jon H.

Sprint Social Care Team