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Google Voice integration preventing calls from ringing handset

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Journeyman

Google Voice integration preventing calls from ringing handset

Experienced several days of incoming calls going directly to Google Voice.  Incoming call did not ring handset, but on outgoing call handset would ring several times.  Anyone else have this happen?  Was told by manager of Sprint store that disabling Google Voice would resolve, despite use of "Sprint Integration with Google Voice" at first startup of new S5 handset.

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