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HD Streaming

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Journeyman

HD Streaming

I recently added HD streaming to my unlimited plan and for some reason its not working on Netflix or youtube. It's still restricted to 480p and I was wondering when does it kick on or is there another problem?
1 REPLY 1
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Sprint Employee

Re: HD Streaming

Hello Scheiderichv.

Thanks for reaching out. The reason you are only able to stream at 480p may have to do with the type of plan you are on. Allow us to review your account. We just sent you a Private Message, please reply back as soon as you can.

 

Juan

Sprint Social Care


Juan
Sprint Social Care
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