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How to allow shortcode texting

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Journeyman

How to allow shortcode texting

We have sprint everything family plan.  Two members can send and receive shortcode texts.  I cannot.  What do I need to change on my samsung moment to allow shorttext

1 ACCEPTED SOLUTION
3 REPLIES
Master

Re: How to allow shortcode texting

Text "allow all" to 9999. It will remove any blocks you have set on your phone line. If you have any numbers set to block you will have to re-do those.

http://support.sprint.com/support/article/Block_or_allow_text_messages_from_your_phone/case-cx832318...

http://support.sprint.com/support/videos/Services_video__Blocking_Text_Messages/case-wh164052-201006...

Journeyman

Re: How to allow shortcode texting

Thank you.  I tried that earlier and finally found someone in customer service who told me they forgot to remove the text block when I got a new phone.  I'm good to go now but your comment was right on otherwise.

Community Manager

Re: How to allow shortcode texting

Please see updated SOLUTION: Sprint Text Short Codes
https://community.sprint.com/t5/Text-Messaging-Knowledge-Base/SOLUTION-Sprint-Text-Short-Codes/ta-p/...
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