I copied and pasted this because I am having the same issue I broke my phone and I have old sprint phone to activate but every time I try to login it send the code to the broken phone!!!! Ugh this is so frustrating. Can anyone help me. Also the phone that got broken was a lease it got ran over.
How does this work? Thank you
Hello Victoria2, I would be more than happy to assist you activating this device, since you're unable to access Sprint.com.
Please reply to my Private Message at your earliest convenience.