Was just wondering if anyone else had the trouble I've had getting my leasing issue solved.
Background: I upgraded to the S6 in Feb of 2016. I was under a 2 year lease for this phone.
I also had a promotion where I would receive $10 off my lease per month. This discount was
supposed to stay in effect regardless of the plan I had. However, since the beginning of my
current plan/lease, I have never been able get this discount applied. In spite of numerous
contacts with customer service, phone and chat. Right now the monthly lease charge is $18
on a monthly basis. I have the email which stated I am entitled to the $10 monthly discount.
I am hoping someone from Sprint can contact me and get this issue fixed.
Thanks for bringing this up to our attention @Coolpops!
I'd like to know more about your case, to help you address it. Please check your inbox, I'll send you a private message.
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