Lte speeds slow in 85202

[Shannon0812]

My phone is always so slow. To get anything to even load I have to turn airplane mode on and off. HELP!!

[Sprint_Joel]

Hello @Shannon0812, let us take a look at your area coverage.  Please provide me your nearest cross streets and ZIP code.

Also, since when do you experience this inconvenience? Does it happen in one or several locations? Do you know of any other users who experience the same problem? Does this occur inside or outside buildings? Does the problem also relate to calls and text?

[Shannon0812]

My lte doesn’t work really at all. No matter where I am. My zip code is 85202 and I live in Mesa

[Sprint_Ciara]

Shannon0812, I understand how inconvenient this may be for you. I have checked the location provided and confirmed that there's currently no open service alerts in the area.

You mentioned that this happens no matter where you at, what's the make or model of your phone? Have you tried any troubleshooting steps?

[Shannon0812]

iPhone 8 Plus and trust me I have talked and called sprint for months about it, they don’t do anything. They just tell me to restart my phone and a put in this code in my phone. It isn’t working at all. 

[Sprint_Ciara]

Hey Shannon0812, thanks for letting us know. I would like to explore all our available options to have this situation rectified, Please reply to my Private Message at your earliest convenience.