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Magic Box issues

Sprint Social Care

Re: Magic Box issues

Hey @KGIKZ2025, I will send you a private message. Take a look at your inbox.


Jeffrey
Sprint Social Care
Journeyman

Re: Magic Box issues

my magic box keeps rebooting and wont load what could be the cause of that?
Sprint Social Care

Re: Magic Box issues

Hey, mhmadgenious when did this start? What have you tried so far?

 

Let's try these steps:

  1. Unplug the Magic Box from its power supply for at least 2 minutes.
  2. Plug the power supply back in and attach to the Magic Box.
  3. Leave the Sprint Magic Box Device plugged into a power outlet for at least 30 Minutes.
  4. Then re-run the Setup Wizard for the Magic Box.

Let me know if it continues to do the same thing.


Kelvin
Sprint Social Care
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