cancel
Showing results for 
Search instead for 
Did you mean: 

Need help, GV stopped working correctly

Journeyman

Need help, GV stopped working correctly

Hi,

I've been using GV since June/July 2010. It was working fine until 1-2 months ago.  I don't really know when it started acting up since I don't really get that many calls and not everyone that does call would report the issue.  Anyway, issue in question is that when someone calls my mobile's number, they get a prompt to enter the number they wish to dial and press pound key.  If they do this then it takes them to my google voicemail.

To fix this I have tried re-installing the application, I even rebooted to recovery, wipe EVERYTHING, and installed my custom rom.  During the GV installation, it ask to dial to dial *28850....  After I do that and hit next, it goes to my phone voicemail settings menu and reports "Failed to retrieve and save current forwarding number settings.  Do you want to switch to the new provider anyway?".  I suspect this is the issue.  That Sprint forwarding to GV isn't working which is why it prompts to enter the number you wish to dial.

So how do I go about fixing this?

1 REPLY 1
Wizard

Need help, GV stopped working correctly

Hello!

Forwarding can be a bit tricky. I will private message you to double check on our end to make sure that its setup correctly for you.

Community News

This is a PUBLIC ARCHIVE board, all artciles are read only.

Please click here to search the Active Community.