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RCS issue

Community Manager

Re: RCS issue

Post it here.  Click Photos about the message box.

Journeyman

Re: RCS issue

SmartSelect_20180613-170349_Messages.jpg

 

SmartSelect_20180613-170751_Samsung Experience Home.jpg

 

 

Community Manager

Re: RCS issue

OK, cool.  PM me your phone number.

Journeyman

Re: RCS issue

I'm also having this same issue and have already done the steps you listed previously. Need help!
Wizard

Re: RCS issue

Hate to hear you are having the same issue. I'll send you a private message so I can get specific information about your account so I can assist you further. See ya there!

 

 

Penguin
Social Care Rockstar
Kudos and Accepted Solutions are Welcome
Journeyman

Re: RCS issue

I am also having the same issues andand h tried the above steps in addition to a factory reset. Please help!

Community Manager

Re: RCS issue

PM me your number, please.

Journeyman

Re: RCS issue

Pm sent.
Community Manager

Re: RCS issue

Thank you...checking now.

Journeyman

Re: RCS issue

Same here, but this just recently start previously the RCS worked fine


@draagonja wrote:
Nope, I'm not. Whenever I click the Chat Settings option to enable it, I get a message regarding me turning on a new feature. After I click the start button is when the validation text message is received. Unfortunately, I never receive the text.

 

Highlighted
Journeyman

Re: RCS issue

Did u ever get it fixed?


@draagonja wrote:

Thanks! Unfortunately, it doesn't really cover the S9/S9+. The issue is that I never receive the text message verifying my phone number. It's ok though. I really appreciate you looking into this for me, Smiley Happy


 

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