Hello mwatson, in order for the Lease contract to be resumed there are some requirements that needs to meet:
Resume can only be supported if all are true:
Contract was canceled in error:
Contract was canceled/closed or purchased in error within 30 days (o within 45 days if porting back or purchased in error).
You still have the device:
You still have the device (comparable or better device if not the same ESN on contract).
Phone number associated to contract is active:
Phone number associated to Contract is active on Sprint network.
Resume will not create 2 open contracts.
For further assistance, please send us a Private Message.