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Receiving group SMS with Google Voice Integration (Option 2)

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Journeyman

Receiving group SMS with Google Voice Integration (Option 2)

I've recently switched over to Sprint and integrated with Google Voice (option 2). I've seen conflicting documentation as to whether I can expect to receive group SMS messages. Confirmation one way or the other would be great. If affirmative, please share your configuration.

Many thanks!

5 REPLIES 5
Master

Re: Receiving group SMS with Google Voice Integration (Option 2)

1aju1ajay,


Great question! I'm happy to help. I checked the Google Voice help page and you should be able to send/receive group SMS. If you have any questions feel free check out Google Help http://bit.ly/1o1HZ3qor let me know, I'm here for you!


-- Laura
Sprint Social Care
Journeyman

Re: Receiving group SMS with Google Voice Integration (Option 2)

Laura,

Thanks for your message. I have reviewed the information at the link you sent and I am still unable to decipher why I am not receiving group SMS. Here are my Google Voice settings for Phone, Voicemail & Text and Calls. Any hints you can provide are appreciated.

Master

Re: Receiving group SMS with Google Voice Integration (Option 2)

Are you receiving any error messages?

Mirleine


Sprint Social Care
Journeyman

Re: Receiving group SMS with Google Voice Integration (Option 2)

No, and neither is the originator of the group SMS or the other recipients.

Master

Re: Receiving group SMS with Google Voice Integration (Option 2)

1aju1ajay,

We understand this can be frustrating. Please allow us to look into this and turn this around for you by sending us a private message. Please visit http://bit.ly/1qQty1X to provide the requested information. We look forward to hearing from you.

Josh
Sprint Social Care
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