I've tried to solve this through a sprint store and had the death certificate and all.
My spouse passed away in October, we shared lines on one plan and I took it over
in November as well as being told that a sprint representative would contact me about
disconnecting the line she was on.
Here it is, February and I'm still waiting to hear anything.
Skye, on behalf of Sprint, please accept our condolences. We can help you. Please reply to the private message I sent you for additional support.
Sprint Social Care.
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