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Sprint Family Locator and iPhone

Journeyman

Sprint Family Locator and iPhone

We just bought our son an iPhone but everytime we try to track him on Sprint Family Locator, it says he can't be found. Does anyone know if it works with the iPhone 4S?

17 REPLIES
Master

Sprint Family Locator and iPhone

On the landing page of Sprint Family Locator https://sfl.sprintpcs.com/finder-sprint-family/signIn.htm

it says:

iPhone Users

Locating your new Apple iPhone using Sprint Family Locator may result in larger possible locate areas than other phones.

We are working on addressing the issue and will provide updates.

Therefore I do think SFL does support the Sprint iPhone.

-John

Master

Sprint Family Locator and iPhone

You can track/locate iPhones from the icloud page - https://www.icloud.com/#

Also there is an app I use called life360 http://www.life360.com/ available in the market, Which I like as it tracks their every move, And I also have Find Friends http://itunes.apple.com/us/app/find-my-friends/id466122094?mt=8 which will locate others with iphones that have the app installed.

Journeyman

Sprint Family Locator and iPhone

Mine is working but the map isnt readable- missing plug in?  I get the blue question mark

Journeyman

Sprint Family Locator and iPhone

We just got a new iPhone 4S from Sprint for our son and Sprint Family Locator is able to find a location but there is an accuracy of 1 mile, whereas on other devices it is much more accurate (in the order of less than 40 yards).  I think this is still a Sprint issue becausemy son can locate his phone with the icloud and the accuracy is very good (aboout 20 yards).  I hope the Sprint Family Locator teamis working on this.

Wizard

Sprint Family Locator and iPhone

MontesMelbourne,

     You're correct. We are still experiencing this issue with iPhones and Sprint Family Locator. As Levi4u posted, those applications will currently provide more accurate locations.

Journeyman

Re: Sprint Family Locator and iPhone

I am having the same problem.  Just wondering if Sprint has fixed this issue.   As Levi4u posted,  if you get a more accurate location with those other apps, what the point of paying the $5 monthly charge for Sprint Family Locator?  

Journeyman

Re: Sprint Family Locator and iPhone

Theres several reasons this can happen. One and the biggest,

1, They're  in a area where there isn't any service.

2. Thy received the email from Sprint saying they can be located and they turn off their phone when they don't wish to be located.

    I can't for the life of me figure out why Sprint would do this. But they do. EVERY MONTH. each phone on the account gets a text message

   that says "This phone can be located from:"

Journeyman

Re: Sprint Family Locator and iPhone

Are there any updates to this problem?  My daughters Iphone still is only accurate to within one mile most of the time.  I got lucky yesterday and it was 858 yards while I was on the phone with her. Sprint, can you give us all an update?

Journeyman

Re: Sprint Family Locator and iPhone

Has this issue been resolved yet? Both of my children have iPhones and I cannot locate either of them.

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