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Sprint won't cancel my account

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Journeyman

Sprint won't cancel my account

Had Sprint for nearly 3 years, no problems. Acct always paid on time, contract expired. Moved out of state, got new phone & new number from different provider. Now Sprint refuses to close my account.

(Same thing happened w T-Mobile, had to file complaints with the FCC & my state's consumer protection agency to get the acct closed, wound up paying for an extra month.)

Has anyone been able to resolve a similar issue quickly?

1 REPLY 1
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Hello plscancelmyacct, I'd like to take a closer look into this matter. I have sent you a Private Message, feel free to reply at your earliest convenience.


Mayorin
Sprint Social Care
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