On my Samsung s3 phone i could hit *2 and get a pop up on my screen for me to do different things now i just switched over to a s5 and that option has told me it has unfortunately stopped working why is this ? how am i going to call sprint now when i need to ask a question i refuse to go into a sprint store as i went in there yesterday and that is another story in itself.
@ Jeffrey, I have a Motorola Android phone that I was having issues with updating the Sprint Zone Application. So I called customer service around the time of these posts and they informed me that the Sprint Zone Application is no longer supported. I'm surprized you are unaware of this.
@ To ALL...I was informed that the Sprint Zone Application is a pre-loaded application and that there is no removing it from your phones.
Message was edited by: mikenav84
My "Zone" was working fine up until I decided that I was avoiding the Google Play Update notices for too long and wanted the latest and greatest.
So, I hit Update in Google Play ........it performed the steps of the update process but at the end I got an Error message, "Content Update Error. Please try again later."
That's when I found out that Sprint Zone is no longer supported.
SPRINT ZONE STILL WORKS? Good...don't update it.
shockingly its still on the S5...as well as my HTC One M7...and the M8..