So I've been having problems for the past few months of not being able to use any of my data unless I'm on Wi-Fi. I have unlimited,but whenever I get into my town, my phone stops working. There are other times where my phone won't load picture messages or websites until after 2am and stops working after 6am.
I have gone to the sprint store, they tried resetting/updating some features and it still didn't work. I was told I shouldn't have any issues,but unfortunately I do
Hello! Thank you for bringing this to us, I will need the nearest cross streets and ZIP code of the area to make sure that everything is working as expected with the service in that specific area.
Thank you so much for the information. The reason why you were experiencing issues in that location was due to an outage we had, and it is currently resolved, please turn off the device for one minute, then turn it back on.
Danger831, Can you please provide me the make/model of the device? I would like to provide you with troubleshooting steps.