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is there something wrong with my service area?

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Journeyman

is there something wrong with my service area?

for the past few weeks, service has been worse than usual at my residence in lakewood, ca.

is there a tower down or is it time to cancel this phone?

galaxy sg3

says im roaming

get this message every five mins

4 REPLIES 4
Journeyman

Re: is there something wrong with my service area?

lpoudel,

I'm here to help, I'll look into this for you. Can you please reply with your zip code & cross streets and I can take a look at the signal where you're at.

-John

Sprint Social Care

Journeyman

Re: is there something wrong with my service area?

There have also been similiar issues with our company iPhones this week. Area Code 615.  Everyone is calling me thinking I can do something about your erratic service.  The problem seems to be with data service, email.  Please reply soon so that I can get these folks off my back.

Thank you.

Wizard

Re: is there something wrong with my service area?

DESTNASHVILLE,

I’m glad to take a look into your area. May I get your zip and major cross streets? In the meantime will you clear your browser cache, then Settings>General>Reset >Reset Network Settings, and power your phone down for 3 minutes. Once you turn your phone back on let it fully power back on before opening programs. Let me know if this helps!

Samantha

Sprint Social Care Team-

Tuesday-Saturday 11am-8pm mst.

Journeyman

Re: is there something wrong with my service area?

I've had nothing but problems with my data connections since  April 2012. I was told my old phone was old and had to get a new phone do I upgraded to the Galaxy II. I've still had nothing but problems. They told me they were upgrading the 4G network and that everything would be completed in September 2012. I still constantly loose my internet connection even if I'm connected to a WiFi connection and people in the same location as me with Sprint have their internet connection. I know that the 4g service various by location but I barely even get 3g service. I'm at my wits end with this service and think its time to move to a new carrier. I never had problems with Sprint untilthey started their "upgrades". I'm tired and completely frustrated with paying for service that they don't provide!

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