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sms error cause code 64 error class 2

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Journeyman

sms error cause code 64 error class 2

I have not been able to send/receive text messages or make outgoing calls without a 'network busy' signal.  I have been getting error code 64 class 2. I am in the 65807 area code.  Please let me know when this will be resolved.

2 REPLIES

Re: sms error cause code 64 error class 2

mcandrews00-

Greetings and thank you for bringing your issue to our concern! I can completely understand how this issue can be frustrating for you! I've been reviewing the area and I'm not seeing an outage (not to say that there isn't an issue). Would it be possible for you to provide me with your device model and current cross streets?

Thanks for reaching out to us!

Regards,

William

Sprint Social Care Team

Journeyman

Re: sms error cause code 64 error class 2

I am at St. Louis Street and Kimbrough.  I tried taking the battery out and Sprint customer service did a master reset to no avail. Hopefully it is just a tower. I have an HTC Evo

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