Here's how to make a payment towards your Installment Billing account.
- Dial *3 on the phone.
- Select "pay by phone" (not go to the app).
- Press 1 if calling from that phone.
- Press option 3 for the installment plan menu. (This menu only exists if you have an active installment plan on the phone otherwise option 3 is to hear your account balance again.)
- follow prompts to make payment to the installment plan.
Sprint S.M.A.R.T AgentsSprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 10:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat