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SOLUTION: Star Codes, Pound Codes, Toll Free, and Abbreviated Dialing Numbers

Below is an updated list as of 11/7/2017. 

If you are experiencing any of these errors select Retry or Cancel, then restart your phone.  If your problem persists  click here to reply to this post.

 

  • Airtime charges apply when dialing * and # numbers , or Toll Free with the exception of *2, *3, *4, *5, *911, #911, 611, and Sprint  only Toll Free numbers.
  • Star or pound codes may or may not work in a roaming coverage area (including *2, *3, *4, or *5).
  • When a line is suspended, only *2 and 911 will continue to work.
Dialing Code Description
*2  Opens the My Sprint Mobile or Sprint Zone self-service menu with an option to access the Care self-service IVR and Care call centers.
#222  Option 3 order accessories.
*3  Payments made through Sprint phones through the Pay by Phone Automated IVR.
*4  Get minutes used information for each category of usage in English, including text messaging and current bill cycle dates. Get information on current rate plan.
*5  Get minutes used information for each category of usage in Spanish, including text messaging and current bill cycle dates. Get information on current rate plan.
*11 Pennsylvania - PA Turnpikes: (Bucks, Montgomery, Lebanon, Daulphin, Cumberland, Franklin, Fulton, Bedford, Somerset, West Moreland, Allegheny, and Beaver Counties)
  Utah - Salt Lake and Utah Counties
*12 Pennsylvania - PA Turnpikes:  Allegheny County, Parkway West, and Parkway East
*27 Louisiana - Lake Ponchatrain Causeway near New Orleans
*47 State Police (on a per market basis only, implemented only upon city/state written requests)
  Alabama - Statewide
  Kansas - Statewide
  North Carolina - Statewide
  South Carolina - Statewide
*55  State Police (on a per market basis only, implemented only upon city/state written requests)
  Missouri - Statewide
  Oklahoma - Statewide
*64 New Hampshire - Statewide
*67  Plus the 10 digit phone number to block Caller ID on a single call basis
*70  Plus the 10 digit phone number to cancel Call Waiting on a single call basis
*72  Plus the forward to phone number to activate Call Forwarding
*720  To deactivate Call Forwarding
*73  Plus the forward to phone number to activate Call Forwarding No Answer (no voicemail service plan)
*730  To deactivate Call Forwarding No Answer
*74  Plus the forward to phone number to activate Call Forwarding Busy (no voicemail service plan)
*740  To deactivate Call Forwarding Busy
*77  State Police (on a per market basis only, implemented only upon city/state written requests)
  Massachusetts - Statewide
  Maryland - Statewide
  Maine - Statewide
  Rhode Island - Statewide
*82  Plus the 10 digit phone number to unblock Caller ID block on a single call basis
*277 (CSP) Colorado - Statewide
*347 (FHP) Florida - North, West, Central, and South
*394 Texas - Harris County
*477(GSP) Georgia - Statewide
*577(LSP) Louisiana - Statewide
*777 Ohio - Jefferson and Belmont Counties
*847 Tennessee - Statewide
*911  Emergency phone number (same as dialing 911)
*990 Ohio Turnpike (Williams, Fulton, Lucas, Wood, Ottawa, Sandusky, Erie, Lorain, Cuyahoga, Summit, Portage, Trumbull, and Mahoning Counties)
*HP  Highway Patrol (on a per market basis only, implemented only upon city/state written requests)
*THP  Tennessee Highway Patrol (per market basis only, implemented only upon city/state written requests)
#77  State Police (on a per market basis only, implemented only upon city/state written requests)
  New Jersey - Statewide
  Virginia - Statewide
#911  Emergency phone number (same as dialing 911)
#CASH  Sprint PCS Payment Card (to find the nearest Prenet location to make a payment)
#WUN  Western Union (to find the nearest Western Union location that accepts PCS payments)
211 Community Relations
311 Non-emergency police and other government services
  Texas - Harris County
511 Traffic information supported on the Sprint network in the following states: RI, MA, CO, CA, WA, UT, OH, FL, PA, SC, IN, MD, HI, GA, MO, NY, OR, WY, ID, VA, DC, VT, NH, NJ, KY, NC, NV, ME, LA, AZ, SD, IA, NE, NM, MN, KS, IL, TN, WV, MS, TX, WI
611 Customer solutions - no charge for these calls (private-label services)
711 TTY (Teletype) or TDD (Telecommunications Device for the Deaf) for hearing impaired (Telecommunications Relay Service TRS)
811 Customer solutions (private-label services)
911 Emergency phone number. Text-to-911 is now also available.
*8477 Texas - Houston (Harris County) Crime Stopper Line
Version history
Revision #:
5 of 5
Last update:
‎11-07-2017 03:55 PM
Updated by:
 
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