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SOLUTION: What is "Carrier Call Utility" and can it be uninstalled?



I guess with the new update from Sprint Zone to My Sprint Mobile, a new app (Carrier Call Utility) was pushed onto my phone.  I can't find info on what it does and it is taking up space on my phone.  


Can it be uninstalled?



Carrier Call Utility and My Sprint Mobile are two halves of the same whole, replacing Sprint Zone.  Carrier Call Utility is a mini-app that, among other things, triggers the install of the My Sprint Mobile app.


It's required in order for the My Sprint Mobile app to function appropriately and cannot be uninstalled. 


For more information about My Sprint mobile functionality, check out our blog article here


Version history
Revision #:
2 of 2
Last update:
‎11-01-2017 02:26 PM
Updated by:
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