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SOLUTION: Why can't I use data and make calls at the same time?

Question

 Why can't I use data and make calls at the same time?  When will this feature be added?

 

Answer

Sprint phones cannot support simultaneous voice and data due to a limitation in the device radio configuration.  Sprint is in the process of perfecting simultaneous voice and data technology, which we hope to have ready in the very near future.

 

In the meantime, we have added the CallingPLUS feature for some Android devices.  CallingPLUS combines WiFi Calling and the ability to make calls while on LTE.  Check out our CallingPLUS FAQ page and our Blog article: Make calls and use data at the same time with Sprint's Calling PLUS! for more information.

 

We're just as eager for this technology to be perfected and released as our customers. Rest assured, when it's made available, we will make an announcement.

 

 

Version history
Revision #:
2 of 3
Last update:
‎09-29-2017 06:45 AM
Updated by:
 
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