Showing results for 
Search instead for 
Did you mean: 

Services & Network Support Articles

Sort by:
Problem: iOS users may have trouble completing TIDAL signup.  Users attempt to complete the sign up by following the link in their TIDAL SMS, but after following the steps, TIDAL may never open up with them signed in.    Reason iOS users must be on the Sprint Network in order to complete the initial TIDAL sign up. Solution If not automatically logged in, please close TIDAL, turn off Wi-Fi on your device, and then open TIDAL again, to be automatically logged in.  If you are in an area of poor coverage, try moving to one with better coverage before attempting to open TIDAL again.  
View full article
Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat

Top Contributors