Yes and no. While the screen is covered, there is still a deductible that would have to be paid for the repairs. Much like insurance on a car.
My recommendation would be to contact Apple first or go through one of the various Apple stores and see if they can help you. The repairs through them may be cheaper then the actual deductible.
@sfath75 I should also mention, stay away from those fly by night stores or kiosks you find in the mall. You could potentially void the warranty including the insurance if they don't do it per Apples specifications.
So what is the difference between Sprint insurance the total protection plus and Apple Care insurance I kind a looked at both and it seems like Apple Care is way better when I called the sprint store today they told me just to make an appointment at an Apple store and they will swap out the phone and I have to pay the deductible
I have sprint total protection plus and then I happen to look and see that there is AppleCare which is a lot cheaper now I don't know which one I should have I'm gonna make an appointment at the Apple Store but I'm thinking about canceling my sprint insurance because it's more money and it seems like it covers less
If you have Apple Care, then you have no need to have TEP as well. I would cancel it. Both in the grand scheme of things do the same thing.
Make sure you can get the AC added before cancelling TEP. Usually you only have X amount of months from time of purchase to have it added for said device. Hate to see you without either.
I'm a manager for the in store repair process out in the Pacific Northwest. As @fireguy_6364 mentioned, there would still need to be a deductible, or at least part of it.
If you have the device protection, you'll be paying half of the whole deductible for the screen repair. Inquire with a local Sprint repair store for options and next steps. Often times, it's cheaper than going through Apple at a retail store, but your situation could vary.
Hope this helps!
Service & Repair Manager
Portland, OR area
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The Product Ambassadors are Sprint employees from many different parts of the company that love technology. They volunteer to test out all sorts of Sprint devices and offer opinions freely to the Community. Each Product Ambassador shares their own opinions of these devices, therefore the information in this post does not necessarily reflect the opinions of Sprint. The PA's do not represent the company in an official way, and should not be expected to respond to Community members in an official capacity.