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Battery swollen and will no longer fit in case?

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Journeyman

Battery swollen and will no longer fit in case?

Battery swollen will not fit into case? What causes is this a device problem?

3 REPLIES 3
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Journeyman

Re: Battery swollen and will no longer fit in case?

Heat caused my battery to swell, and I had to replace it. Donna

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Master

Re: Battery swollen and will no longer fit in case?







WendyBreeze,

I’m sorry to hear that you’re experiencing this issue. I would suggest visiting our nearest service & repair center. A trained technician will take a look at the device and take the appropriate steps to resolve the issue. 

Eduardo 
Sprint Social Care




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Master

Re: Battery swollen and will no longer fit in case?







cjr12, 

Thank you for posting as well. Let us know if you have any questions or concerns. 

Dania
Social Care




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