I have had the Sierra Hotspot since July 2013. It is used 24/7, with up to 5 devices connected to the device. Sometimes the Hotspot will work great for 5 or 6 days straight, but usually the it needs to be reset daily, sometimes several times a day. Is there a reason for this?Could it be overheating? It is sitting in the open on a shelf, no sun on it or heat source near it. I love the Hotspot, but having to reset it so often takes up a lot of time when I'm trying to get work done.
Thanks for your post. There could be a number of factors causing the device to need these constant resets. It would be best to let a technician take a look and determine what may be going on. You can find your local service and repair center here > Sprint Store Locator Thanks!
Sprint Social Care Team
Sprint S.M.A.R.T Agents Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat