cancel
Showing results for 
Search instead for 
Did you mean: 

Forgotten passcode

Highlighted
Journeyman

Forgotten passcode

I have a slate 8 tablet....changed my 4 digit passcode...now I can't remember it to get in....can sprint reset it? What should I do?
1 REPLY
Community Manager

Re: Forgotten passcode

Ouch!  I've done that in the past myself.  If you've tried all the logical steps, you will probably need to do a factory reset on the device.  It may then prompt you to enter your Google acct info to unlock, but as long as you remember that, you should be ok.

 

You can find the steps for a reset here 

 

 

 


SeaWolf
Sprint Community Manager & Customer Advocate
Captain of the Vicious Cream-puff
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".


Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:30 AM CT - 5:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat