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Forgotten passcode


Forgotten passcode

I have a slate 8 tablet....changed my 4 digit I can't remember it to get in....can sprint reset it? What should I do?
Community Manager

Re: Forgotten passcode

Ouch!  I've done that in the past myself.  If you've tried all the logical steps, you will probably need to do a factory reset on the device.  It may then prompt you to enter your Google acct info to unlock, but as long as you remember that, you should be ok.


You can find the steps for a reset here 




Sprint Community Manager & Customer Advocate
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