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Sprint offers “satisfaction guaranteed or money-back”

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Hey Ninjas -- What a great example of how all the guessing and speculation drove appetite for this announcement. Be sure to check out our coverage on i-Connect, as well.

Sprint offers “satisfaction guaranteed or money-back”

Most comprehensive guarantee offer among all wireless carriers today

OVERLAND PARK, Kan. – March 31, 2010 – Sprint (NYSE: S) is backing up its promise to be the best value in wireless, by announcing the only full money-back satisfaction guarantee on service plans that exists in the wireless industry today.

Beginning tomorrow, the Sprint Free Guarantee gives any customer opening a new line of service the chance to try Sprint for 30 days. If a customer isn’t completely satisfied, they can get reimbursed for the device purchase and activation fee, get the early termination fee waived, get a full refund for service plan monthly recurring charges incurred and get all associated taxes and Sprint surcharges associated with these charges waived. In addition, Sprint will waive the restocking fee for new customer exchanges as part of this policy.

Read the complete press release.

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