Re: 5/22 - Sonim XP Strike Software Update - XP3410_3600B02
It seems that after this software update, we're having issues with phones randomly shutting off. We've had them shut off while charging in the middle of the night, while on a job site, in the middle of a phone call.
One time before it shut down, my phone displayed a message that it was unable to allocate heap. Nothing was running on the phone and I don't use the browser. Now, I'm not a BREW developer, but from what I know, it sounds like there might be a memory leak in the OS.
Sprint S.M.A.R.T Agents Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat