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I've been in business for 20 years never run into a mess like sprint

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Journeyman

I've been in business for 20 years never run into a mess like sprint

Every time I go to there local corporate store, they miscommunicate, waste my time and they don't care.  On the phone they may show empathy but they really don't do anything about it.  In comparison i feel like royalty when dealing with American Airlines.  Of course I am not locked into a two year agreement with American Airlines so I guess they have to try a little harder, even in bankruptcy.