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Best Buy declined application

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Journeyman

Best Buy declined application

So I am trying to buy a phone from best buy, using my number from another provider, to switch to Sprint. The first time I did it I was able to go through all the steps, but as soon as I tried to place the order it tells me to add a phone number which I did, so I restart the link and this happens.

" Your wireless carrier has declined your application. Please contact your carrier or visit your local Best Buy store."

At this point I have tried several times and still no luck. What could be the cause of this?

1 REPLY 1
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Sprint Social Care

I honestly cannot say. From what I'm understanding is that you're not a Sprint customer yet, therefore, you'd need to contact your carrier or visit your local Best Buy store. 

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