This is what I would like to do. Please help with the information.
I have a line X (device X) that is under contract. I am not happy with device X. I don't want to pay off the device X since I will lose monthly credits.
I have a line Y on the acct that is not under contract and is using a paid off / BYOD device.
I want to upgrade line Y and get device Y. However, I will continue use the paid off device on line Y. I want to use device Y on line X. Device X will go in the drawer for now.
Is it possible to make the above work? Will it jeopardize monthly device credits for both lines? I would assume not, but would like to confirm. Why would Sprint care how I use the device as long as the lines are active and payments are being made?
If it helps, the devices are not flex lease plan. Device X is on 24 month installment billing with monthly credit. Device Y will also be on a 24 month installment billing with monthly credit.
Appreciate the feedback
Hey, you would be able to upgrade and have the device swapped to another line; however, you may lose the monthly credits for both lines. I'd need to look into the promotions you're taking part in to verify.
Thanks for the info. Losing bill credits is the dreaded part that account services folks don't mention. They just say, "Yes you can do it. It's called flip-flop." But don't mention at all about losing credits.
As I mentioned, the devices are not using Sprint Flex lease program. Device X was upgraded via BestBuy, which has monthly bill credits for 24 months. Device Y will also be upgraded via similar 24 month bill credit agreement if I decide to go ahead with the upgrade on Line Y. But based on your answer of losing bill credits on both lines, it makes no sense to do it.
Each promotion is different and there is a possibility that you may lose the monthly credits but I'll need to look into the promotion to verify that.