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Can device under contract be used on a different line on the same account?

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Journeyman

Can device under contract be used on a different line on the same account?

This is what I would like to do. Please help with the information.

 

I have a line X (device X) that is under contract. I am not happy with device X. I don't want to pay off the device X since I will lose monthly credits.

 

I have a line Y on the acct that is not under contract and is using a paid off / BYOD device.

I want to upgrade line Y and get device Y. However, I will continue use the paid off device on line Y. I want to use device Y on line X. Device X will go in the drawer for now.

 

Is it possible to make the above work? Will it jeopardize monthly device credits for both lines? I would assume not, but would like to confirm. Why would Sprint care how I use the device as long as the lines are active and payments are being made?

 

If it helps, the devices are not flex lease plan. Device X is on 24 month installment billing with monthly credit. Device Y will also be on a 24 month installment billing with monthly credit.

 

Appreciate the feedback

4 REPLIES 4
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Sprint Social Care

Hey, let me look into this for you. 

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Sprint Social Care

Hey, you would be able to upgrade and have the device swapped to another line; however, you may lose the monthly credits for both lines. I'd need to look into the promotions you're taking part in to verify. 

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Thanks for the info. Losing bill credits is the dreaded part that account services folks don't mention. They just say, "Yes you can do it. It's called flip-flop." But don't mention at all about losing credits.

 

As I mentioned, the devices are not using Sprint Flex lease program. Device X was upgraded via BestBuy, which has monthly bill credits for 24 months. Device Y will also be upgraded via similar 24 month bill credit agreement if I decide to go ahead with the upgrade on Line Y. But based on your answer of losing bill credits on both lines, it makes no sense to do it.

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Each promotion is different and there is a possibility that you may lose the monthly credits but I'll need to look into the promotion to verify that. 

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