I was looking to use the flex lease option to pay off my phone but the option magically disappeared and no one can seem to figure it out. How do I resolve this? I called and got nowhere. I have the flex lease and it expires after this month. I had the option to do the 6 month buy out but had sent my phone in for repairs so I was waiting to submit the purchase. Now I got my phone back working but only the full buy out is available. What's going on here? Has anyone had this and get it resolved?
@Justme709 Hey, we can check that out for you. Can you kindly confirm if you're using these steps:
If the you chose "6 MONTHLY PAYMENTS"
If you customer chose "OWN IT"